Terms of service

Last updated: 7/7/2025

Use of Our Website

You agree to use our website for lawful purposes only and not to violate any local, state, or federal laws. You also agree not to interfere with the security or operation of our site.

Products and Services

We offer custom-designed products made to order using third-party fulfillment providers. Your order is created specifically for you and shipped directly from our partners.

We strive to ensure the accuracy of product images, descriptions, and pricing, but we can’t guarantee that colors will appear the same on all screens.

We reserve the right to modify or discontinue products at any time without notice.

Orders and Payment

When you place an order, you agree to provide accurate, complete, and current information. Orders are not confirmed until payment is successfully processed.

We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or violate our policies.

Shipping and Delivery

Shipping times may vary depending on your location and the product type. While we do our best to meet estimated delivery dates, we are not responsible for delays caused by shipping carriers or customs.

You are responsible for customs fees or duties that may apply to international orders.

Returns and Cancellations

Because most of our products are made to order, all sales are final. We do not accept returns or exchanges unless an item arrives damaged or there is an error in the order.

If there is a problem with your order, please get in touch with us within 7 days of receiving it at info@cottonwoodcozy.com

Intellectual Property

All content on this website — including images, designs, logos, text, and graphics — is the property of Cottonwood Cozy and is protected by copyright and intellectual property laws. You may not reproduce or use any content without our written permission.

Limitation of Liability

We are not liable for any indirect, incidental, or consequential damage arising from your use of our site or products. Our total liability for any claim related to a product or service will not exceed the purchase price of that product.

Privacy

Our Privacy Policy also governs your site use and explains how we collect, use, and share your personal information.

Changes to These Terms

We may update these Terms from time to time. When we do, we’ll post the revised version on this page with the updated date. Your continued use of the site means you accept any changes.